Creating Franchise Owner Manuels
With a trade journalist, international editor, and quality management correspondent background, Penny launched Manual Writers International® in 1986 to bring a fresh perspective to the stuffy procedure manuals and discovered franchising. Numerous books have been written on how to franchise a business or choose a franchise; until now, no one has written the definitive book on creating or upgrading the Operations Manual – the most potent tool for faithful systems replication in the Franchise Package. Manual Magic plugs this gap with a practical, forward-focused guide to creating an operations manual fit for purpose.
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The Importance of Franchise Manuals
Buy Penny’s book, Manual Magic on Amazon
Penny’s contact info:
Manual Writers International
email: manualw@aol.com
Mob: +44 (0) 7956 315750
Connect with me on https://www.linkedin.com/in/pennyhopkinson